About you: First Name * LastName * Email * Phone * (e.g.: 4085551234) About your loved one : Gender * Select Male Female Age * Relationship to Care Recipient* Select Self Parent Spouse Grandparent Sibling In-Law Other Family Member Friend Other City * State * Select a state Alabama Alaska Arizona Arkansas California Colorado Connecticut Delaware Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington Washington DC West Virginia Wisconsin Wyoming ZIP Code * Current Location * Select One Lives at home Lives with family member Lives in assisted living Currently in nursing home Currently in hospital Other Hours of Medical Service * Select One 0-10 10-20 21-40 41-100 More than 100 hours per week How do you anticipate funding the care? * Select One Private pay Medicare Medicaid/Public Assistance Long-term Care Insurance Combination Other Additional information: I understand that many homecare services and products are not covered by insurance, Medicare, Medicaid or public assistance. I understand that I may need to pay out of pocket for some or all services requested.

“We were very concerned that our dad couldn’t cope with caring for our mom. In a very real sense you ‘came to the rescue’ and made it possible for the two of them to stay together at home.” – Andrew and Steve Reno, Nevada

What areas do you serve?
We’re growing quickly, and opening locations throughout the United States. Please enter your city and state or ZIP code in the search box on the right-hand side of this page to see if we have a location where you need services.

Who uses your services?
Our clients are people who need in-home assistance and/or companion services. These make it possible for your loved one to get the attention he or she needs, and in many cases to remain at home. Our solutions typically are more affordable than other types of long-term care, depending on your loved one’s needs.

Are your services available outside the home, such as in assisted living centers?
Yes they are. Our caregivers can visit any type of facility to provide services. This includes hospitals, assisted living facilities, nursing homes, long-term rehabilitation centers, and other locations.

How much does your service cost?
Most of our services are charged by the hour. The amount of time needed to provide care for your loved one is determined during our initial assessment interview. The time is reviewed regularly and adjusted as needed. Please contact us for more information about our pricing.

Does Medicare cover your services?
We regret to say that in most cases they do not. For services at home, Medicare covers only acute skilled care, which usually occurs following some type of hospitalization. When appropriate we can work with your Medicare provider to make sure your loved one gets care.

How do in-home care costs compare with those for assisted living facilities or nursing homes?
In most cases our services cost less than either assisted living centers or nursing homes. We customize a care plan so you pay only for what you need.

What is "caregiver burnout"?
This is a type of exhaustion—be it physical, emotional, and/or mental—that is sometimes accompanied by a change in attitude from positive and caring to negative and unconcerned. Caregiver burnout can occur when a caregiver (usually a family member) doesn't get help with the tasks he or she must deal with, or if they attempt to do more than they are capable of. “Burnout" symptoms include stress, anxiety, depression, and fatigue.

Are you licensed?
Yes. Each of our locations operates according to prevailing laws and regulations.

How do you choose and qualify your caregivers?
Each prospective caregiver undergoes a comprehensive interview and background check. Please visit the “Our Caregivers” page to learn more.

How long does it take to start receiving your services?
The answer depends in part on your availability for our initial assessment. Generally you can begin receiving services within a few days. Once we fully understand your needs, we can quickly match them with one of our caregivers. Please see the “Our Process” page to learn more.

What happens if my caregiver becomes ill or takes a vacation?
We have many excellent caregivers who are available to fill in on short notice. In the case of vacations, we know about them well in advance, so that is not an issue.

Is it possible for me to meet my caregiver in advance?
Certainly. One of the key values of our service is matching a caregiver appropriately with the person to whom they will provide care. We discuss this in detail during your initial interview so that we’re prepared to select a good candidate. We’ve become very good at it.

Do the caregivers work for you, and how are they paid?
All caregivers are our employees. We bill you for the services they render, and we handle their payment including taxes, insurance, benefits, and other administrative requirements.

Why should I use your service instead of a competitor or an independent care provider?
We believe there are many advantages to using us:

1. Quality of care and personnel.
Our caregivers work directly for us, which means they’ve been carefully screened, and are bonded and insured. Thus you have no concern about the type of person providing your care or about the possible liability of having someone in your home—that responsibility rests with us.

2. Backup caregivers are always available.
You don’t have to worry about finding a replacement at the last minute. If your caregiver is sick or has an emergency, we’ll send a qualified caregiver to fill in for her or him.

3. We have a trained, professional staff.
In addition to the help you receive from your caregiver, our staff members ensure that things run efficiently and professionally. They’re available to address any of your concerns.

4. We monitor the relationship between you and your caregiver.
We develop a detailed care plan for your services. Our staff uses this to make certain that we accomplish the care goals determined during the initial assessment interview. A big part of this is regular follow up with both you and your caregiver.